Privacy Policy

Welcome to Gardener West Ham. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

To provide you with the best possible service, we may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and other contact details.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
Cookies and Tracking Technologies: To enhance your experience and track site usage.

How We Use Your Information

We utilize the collected information for various purposes, including:

Providing and Maintaining Our Services: Ensuring that our services meet your needs effectively.
Improving Our Website: Analyzing usage patterns to enhance the functionality and user experience.
Communication: Sending updates, newsletters, and promotional materials, provided you have opted in to receive them.
Compliance: Meeting legal and regulatory requirements.

Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the context of the data and the specific purposes for which we process it. We may need your personal information to:

Perform a contract with you
Comply with legal obligations
Protect your vital interests or those of another person
Fulfill a legitimate business interest

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except under the following circumstances:

Trusted Third Parties: We may share your information with trusted partners who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting data during transmission using secure protocols.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Audits: Conducting periodic reviews of our security practices to ensure data protection.

While we strive to protect your information, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how visitors use our site and to improve our services.

Session Cookies: Temporary cookies that expire once you close your browser.
Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.
Third-Party Cookies: Cookies set by external services to analyze site performance and user behavior.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Services

We may utilize third-party services to enhance our offerings. These services have their own privacy policies, and we encourage you to review them:

Analytics Providers: To monitor and analyze website traffic.
Payment Processors: To handle transactions securely.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction of Processing: Request that we limit the processing of your data.
Data Portability: Request transfer of your data to another service.
Object: Object to the processing of your data for specific purposes.

To exercise any of these rights, please reach out to us through the appropriate channels.

Children's Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your information.

Consent

By using our website and services, you consent to the terms outlined in this Privacy Policy.

Effective Date

This Privacy Policy is effective as of [Date].